Recommendation
Telehealth is generally recommended for clients who have mild to moderate needs that can be addressed through guidance, coaching, and observation, especially when caregiver involvement is feasible. It is also well-suited for clients working on self-care, social skills, cognitive goals, or those who face barriers to in-person sessions. However, clients requiring extensive hands-on assistance or with severe engagement challenges may benefit more from in-person sessions where OT can provide direct support and manage the therapy environment effectively.
Telehealth occupational therapy (OT) can be effective for various clients, but certain factors can make it more suitable for specific groups. Here are some client profiles that are typically well-suited for telehealth OT sessions, along with recommendations for when telehealth may be appropriate:
Clients Who May Benefit from Telehealth in OT
Clients with Mild to Moderate Needs in Fine or Gross Motor Skills
- Examples: Children working on handwriting, hand-eye coordination, or basic motor planning.
- Reasoning: Many fine motor and gross motor activities can be effectively demonstrated by the OT through video and practiced by the client in their home environment.
Clients Focused on Self-Care, ADLs, and IADLs
- Examples: Individuals practicing dressing, cooking, cleaning, or other daily routines.
- Reasoning: Telehealth allows the OT to observe and guide the client in their own space, which can improve the relevance and generalization of skills for daily living tasks.
Clients with Sensory Processing Needs
- Examples: Children with Autism Spectrum Disorder (ASD) or Sensory Processing Disorder (SPD) working on sensory regulation strategies.
- Reasoning: OTs can coach parents or caregivers on sensory activities and provide guidance for using sensory tools or creating a sensory-friendly environment at home.
Clients with Social Skills or Behavioral Goals
- Examples: Children with ASD, ADHD, or social communication challenges working on turn-taking, conversation skills, or emotion regulation.
- Reasoning: Telehealth can be effective for modelling social scenarios, using role-playing, or practising video-based social skills activities with the OT’s guidance.
Clients with Cognitive or Executive Functioning Goals
- Examples: Clients working on planning, organization, time management, or problem-solving skills, including older children with ADHD or individuals recovering from brain injuries.
- Reasoning: Telehealth enables OTs to guide clients through tasks, routines, and strategies for organization and cognitive skills within the home environment.
Clients Needing Parent or Caregiver Training
- Examples: Young children with developmental delays, ASD, or motor delays where the primary goal is to train parents or caregivers in therapeutic strategies.
- Reasoning: Telehealth allows OTs to coach caregivers directly in real-time, providing them with practical skills they can apply between sessions.
Clients with Accessibility Challenges or Limited Local Services
- Examples: Individuals in rural or remote areas, clients with transportation difficulties, or clients with physical disabilities that make travel difficult.
- Reasoning: Telehealth provides access to OT services when in-person visits are challenging or unavailable, ensuring continuity of care.
Clients Who Are Comfortable with Technology
- Examples: Children and adults who are comfortable with using devices like tablets or laptops, or families familiar with video conferencing.
- Reasoning: Telehealth can be an ideal solution for tech-savvy clients who can adapt quickly to virtual interactions.
Clients Who May Not Be Ideal for Telehealth OT
- Clients Requiring Hands-On Support: Individuals who need significant physical assistance for mobility, postural control, or hands-on guidance for complex motor skills may benefit more from in-person OT.
- Clients with Significant Behavioral Challenges or Attention Issues: Telehealth may be less effective for clients who struggle to stay engaged, especially young children with severe attention or behavioral challenges, unless a caregiver can provide direct support.
- Clients with Severe Sensory or Environmental Limitations: Those with extreme sensory sensitivities or whose home environment may not be conducive to telehealth (e.g., high levels of noise, lack of space) may have difficulty participating virtually.